Data Protection & Transparency

Privacy Policy

At myGOcoach AI, we value your trust. This Privacy Policy explains how we collect, use, protect, and handle your personal data across our coaching ecosystem.

Last Updated: August 3, 2026

myGOcoach AI ("we", "our", or "us") is dedicated to protecting your privacy and personal information. This Privacy Policy outlines our data practices for visitors, registered users, and subscribers of our mobile applications, web portals, and artificial intelligence coaching services.

1 Information We Collect

To provide you with tailored AI coaching, daily performance insights, and goal tracking, we collect the following types of information:

  • Account Credentials: Name, email address, profile preferences, and authentication details when you register.
  • Coaching & Interaction Data: Goals, daily progress logs, habits, prompt inputs, and notes entered during AI coaching sessions.
  • Device & Technical Data: IP address, device type, operating system, app version, and crash logs to maintain app stability.
  • Payment Information: Transaction histories and subscription status handled securely via Apple App Store or Google Play Store.

2 How We Use Your Information

We use your data solely to deliver, improve, and secure your personal AI coaching experience:

  • To generate personalized, context-aware coaching insights and daily goal recommendations.
  • To maintain your active session history across iOS, Android, and web devices.
  • To process subscription purchases and verify account access.
  • To send critical account notifications, feature updates, and customer support responses.

3 AI Model Processing & Data Confidentiality

We treat your coaching inputs with strict confidentiality:

Our Core Privacy Guarantee
We NEVER sell your personal data or AI prompt interactions to third parties. Your coaching logs and personal goal entries are encrypted and processed strictly to generate your personal advice. We do not use your private interactions to train public AI foundation models.

4 Data Sharing & Third-Party Services

We only share necessary information with trusted service providers who adhere to rigorous data protection standards:

  • Cloud Infrastructure: Encrypted hosting and cloud database storage (e.g., Google Cloud / Firebase).
  • App Store Vendors: Apple App Store and Google Play Store for handling in-app subscriptions and payments.
  • Legal Compliance: We may disclose information if required by law or to protect user safety and security.

5 Data Security & Retention

We employ industry-standard security controls, including TLS/SSL encryption for data in transit and AES-256 encryption at rest. We retain your account data for as long as your account remains active or as required by law. You may request complete account and data deletion at any time.

6 Your Rights & Choices

Depending on your location (such as under GDPR or CCPA/CPRA), you possess specific privacy rights:

  • Access & Export: Request a copy of your stored coaching data and personal details.
  • Rectification: Correct or update inaccurate account information.
  • Deletion: Request permanent deletion of your account and related coaching logs.
  • Opt-Out: Unsubscribe from non-essential promotional emails via link in message footer.

7 Children's Privacy

Our Services are not intended for children under the age of 13 (or 16 in certain regions). We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us for immediate data removal.

8 Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect technological improvements or legal requirements. Any modifications will be posted here with an updated "Last Updated" date.

Contact Our Data Privacy Officer

If you have questions, data access requests, or privacy concerns, please email us at support@mygocoach.ai or reach out through our Contact Page.

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